NB Should be handwheel be rotated the "WRONG WAY", anticlockwise, you will immediately sense constant resistance from the locking block and the rope will not move.To change from lifting configuration and start lowering the injured party, hook the long rope over the pigtail, and turn the handwheel slightly clockwise (a quarter-turn) to take the weight off the ball lock. Then turn the ball lock selector to RED position. With one hand supporting the handwheel, and one hand on the long rope, slacken off the rope until the equipment has taken up the rope's elasticity, after which lowering will start.In the case of evacuation, follow the same procedure WITHOUT using the "pigtail".As the equipment permits lowering with the ball lock selector in either YELLOW or RED positions, it is here accordingly clarified in line with the supplier's guidance that safe use of the equipment requires suitable instruction by a ResQ certified instructor.Updating of future equipment and servicing equipment: